All articles ← Knowledge Base How can I download the book pages before my materials arrive? How can I make an icon on my iPad that will take me directly to the online lessons? How can I view previously watched video lessons within classes that I have completed already? How do I change my password? How do I skip ahead in a class? I am having video playback issues. I can't find the lead sheet to "Happy Birthday" in the resources tab. I cannot remember how to access my video lessons. How do I do that? I'm getting an error message when trying to activate my account. I'm having difficulty navigating through the classes. The "continue" button isn't taking me to the next lesson or class. Your system is not accepting my password.