Technical Issues ← Knowledge Base I'm getting an error message when trying to activate my account. I cannot remember how to access my video lessons. How do I do that? I can't hear the videos at all or they are not loud enough. How can I make an icon on my iPad that will take me directly to the online lessons? The "continue" button isn't taking me to the next lesson or class. The error message, “Video can't be played with current setup” is displaying when I try to watch the video lesson. This error message displays: "The page you were looking for doesn't exist. You may have mistyped the address or the page may have moved" when I click on "continue" to move to the next lesson. I am having video playback issues.